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LCN POST failure recovery process

In case of an invalid inline response, Avangate resends the LCN notification until successfully confirmed. Also, we will display an error notification in the Control Panel Dashboard area.

 

LCN POST Failure recovery

No of attempts

Stage 1:

The first License Change Notification (LCN) is sent instantaneously for subscription/license modification events per the vendor's Notification Settings.

1

Stage 2:

If the initial notification fails, the subsequent two (2) are sent within the next five (5) minutes.

2

Stage 3:

If the issue persists, and requests continue to result in failures, another four (4) tries are made, at 15 minute intervals.

4

Stage 4:

Following the four tries made in Stage 3, the Avangate system will perform one-hour interval continuous requests for a maximum of two (2) days since the notification was initially triggered, until a valid response is received.

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