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IPN POST failure recovery process

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Action

No of attempts

Stage 1

Avangate sends the first Instant Payment Notification (IPN) instantaneously for events per your account’s Notification Settings.

1

Stage 2

If the initial notification fails, Avangate sends the subsequent two (2) IPN messages within the next five (5) minutes.

2

Stage 3

If the issue persists, and requests continue to result in failures, Avangate makes another four (4) retries, 15 minutes apart.

4

Stage 4

Following the four tries made in Stage 3, the Avangate system performs one-hour interval continuous requests for a maximum of two (2) days after it sent out the initial notification, until a valid response.

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