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Retention

Overview

Avangate's retention tools introduce a smart and easy way to reduce customer churn and gain useful insights about what drives customers to cancel automatic renewals. Use Avangate's out of the box retention capabilities to:

  • Leverage proactive subscription enrollment to increase renewals and generate additional revenue. Use special deals to deepen loyalty and incentivize your customers to enroll in automatic subscription renewals.
  • Decrease churn and prevent recurring revenue from "leaking" by converting cancellations into continued subscriptions. Offer the right incentives to the customers that decided to cancel their subscriptions and make them change their mind at the point of exit.
  • Turn threats into opportunities by capturing your customers' feedback at the point of cancellation.