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knowledgecenter.avangate.com

November 2016

Date

Feature/Patch/Bug fix

Type

Documentation

November 29, 2016

EngagePlus: Advanced email editing tool that provides:

  • Theme editor where you can easily create your own themes/customize existing ones and later on apply them to your individual emails.
  • Full HTML editing for individual emails (in terms of styling and content).
  • Full customization for all sections of the email (no matter if header, body or footer) in terms of subject line and content.
  • Preview emails capabilities with self-populated variables and out-of-the-box test system.

We are launching EngagePlus to customers in batches, beginning December 2016 targeting complete deployment by end of Q1’2017.

Feature

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November 29, 2016

ConvertPlus Beta: Built based on best industry practices but also data driven, using modern technology, the new ordering interface offers geolocation, card auto-detection, full support for all billing currencies, all in a streamlined purchase flow.

We are launching ConvertPlus to customers in batches, beginning December 2016 with selected accounts in Beta. Our goal is to complete this over the next year.

Feature

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November 29, 2016

The Channel Manager API now exposes partner user details.

Feature

-

November 22, 2016

Avangate now scans all product files for malware. Vendors receive notifications when malicious files are detected and files are not made available to shoppers.

Feature

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November 21, 2016

You can now choose to automatically cancel subscriptions whenever Avangate registers open chargeback requests or total refund requests.

Feature

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November 16, 2016

Vendors and affiliates can now email KYC documents to underwriting@avangate.com when documents exceed the maximum allowed file size.

Patch

-

November 22, 2016

Resolved an issue causing the Payment Receipt email to be sent twice.

Fix

-

November 23, 2016

Resolved an issue causing affiliate sales reports to show incorrect numbers of completed orders.

Fix

-

November 23, 2016

Resolved an issue causing users to get logged out when attempting to upload files in the Media Center.

Fix

-

November 23, 2016

Resolved an issue causing product names not to be printed on the Backup CDs in isolated scenarios.

Fix

-

November 23, 2016

Resolved an issue causing next renewal prices not to apply when multiple renewal prices are in place.

Fix

-

November 22, 2016

Resolved an issue causing renewal forecast reports to be displayed as empty on specific accounts.

Fix

-

November 22, 2016

Resolved an issue blocking partner orders paid through PayPal from reaching Complete status when using the In-Context Checkout flow.

Fix

-

November 22, 2016

Fixed incorrect download link included in the Gift order emails.

Fix

-

November 17, 2016

Resolved an issue causing discounts to apply to renewals even when renewals are set to have the same price as the initial order.

Fix

-

November 16, 2016

Resolved an issue redirecting shoppers to the Avangate shopping cart instead of PayPal when using Express Payments Checkout in tandem with PayPal In-Context Checkout.

Fix

-

November 14, 2016

You can now see chargeback reasons displayed in the Order details page.

Feature

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November 14, 2016

You can now filter order search results that include chargebacks.

Feature

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November 10, 2016

Added support for Automated Clearing House payments for US shoppers.

Feature

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November 09, 2016

Updated the Russian version of the Avangate Terms & Conditions to include detailed costs and commissions.

Patch

-

November 09, 2016

Optimized the Boleto Bancario payment flow to increase conversion rates.

Patch

-

November 08, 2016

Updated POLi checkout messages to reflect delivery and payment information.

Patch

-

November 11, 2016

Resolved an issue blocking the myAccount payment methods page from loading for shoppers with orders paid with ACH or Direct Debit.

Fix

-

November 8, 2016

As an organization that facilitates global eCommerce, Avangate is required to obtain certain information from its business partners as part of its Know Your Customer ("KYC") and Anti-Money Laundering ("AML") obligations in multiple jurisdictions throughout the world. 

Our Underwriting team regularly reviews the Global Vendors and Affiliates account records to ensure we continue to meet the regulatory obligations in this regard. As part of this process you may be requested to provide us some documents. 

As always, we will strive to provide you with world class eCommerce services and we greatly appreciate your cooperation with our ongoing global compliance efforts.

Feature

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November 1, 2016

To provide better guidance for shoppers and increase conversion rates, we added explanatory messages within the checkout page, covering the following payment methods: PayPal, sofortbanking, Giropay, Diners, Qiwi, Webmoney, UnionPay, Alipay, iDeal, Direct Debit SEPA, Nordea, Danske, OP-Pohjola, Trustly.

Feature

-

November 2, 2016

Avangate no longer truncates the length of product names to a maximum of 60 characters.

Patch

-

November 4, 2016

Resolved an issue causing IPN_PID or IPN_PNAME fields to not be included in the IPN for reseller orders.

Fix

-

November 3, 2016

Resolved and issue causing the Avangate platform to send multiple renewal notifications for subscriptions sold through the reseller system.

Fix

-

November 2, 2016

Resolved an issue causing the system to incorrectly display the number of active promotions.

Fix

-

November 1, 2016

Resolved an issue causing the price shown in the abandoned cart follow up email to differ from the price shown in the cart when shoppers access the link to complete the purchase.

Fix

-

November 1, 2016

Resolved an issue causing a small portion of HTML code to load incorrectly when Italian is used as the ordering interface language.

Fix

-

November 1, 2016

We've rolled out our brand new Avangate Knowledge Center. Part of our ongoing efforts to offer the very best service and support, we created this with a few essential objectives in mind: fresh design and content; dynamic structure; discoverable, easily searchable; interactive; and mobile-friendly.

Feature

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