Skip to main content
knowledgecenter.avangate.com

Custom store domain for the checkout process

Overview

Use a custom domain to increase your conversion rate:

  • Provide your shoppers with a seamless transition from your store or website to checkout. 
  • Give customers a sense of extra security during the checkout process by purchasing a store domain and SSL certificate.  
  • Enhance the shopping cart experience with your custom branding elements.

A custom store domain allows you to change the URL of your checkout pages from secure.avangate.com to mystore.mycompany.com.

Requirements

Contact Avangate for availability.

Custom store domain activation

To set up a store domain, follow these steps:

Contact Avangate to request a custom domain and choose a domain name

Contact our Sales team to discuss the terms of your custom domain agreement. You can contact our Sales team at info@avangate.com.

Don't forget to choose a domain name for your online store. Most common examples of online store web addresses are:

Provide your company details

Following your discussion with our Sales team, send the following company information to our Vendor Support team (contact them at supportplus@avangate.com). This information is used by Avangate for generating a Certificate Signing Request (CSR) on your behalf, as the certificate will be hosted on our server.

Please make sure that the data sent is correct, as it will be included in the CSR file. The information will be validated by the Certificate Authority before the SSL certificate is sold to you.

Information Details

Avangate merchant code

Avangate generated merchant code. Can be found in Cpanel > System settings.

Company name

Your company name.

Address

The address of your company.

City

City in which your company is located.

Zip code

Zip code corresponding to the area in which your company is located.

Country

Country in which your company is located.

State

State in which your company is located. Use N/A if it doesn’t apply.

Desired URL

Your desired custom store domain name. E.q.: https://secure.myshop.com

Avangate generates private and public keys and the CSR

Avangate uses the information mentioned above to generate the private and public keys as well as the Certificate Signing Request (CSR) necessary to acquire a Secure Sockets Layer (SSL) Certificate from a Certificate Authority. The CSR file generated by Avangate will be e-mailed to you by our Vendor Support team, together with instructions on your next steps.

SSL certificates act as a method of securing data transmissions, including sensitive details such as payment information.
While the public key and CSR are shared with you, the private key will be stored only inside Avangate’s secure environment, ensuring that SSL security cannot be compromised. Avangate ongoing investment in security is reflected by the PCI DSS Certification received yearly.


Note: Avangate does not accept and will not use SSL certificates purchased based on private / public keys and CSRs you generate yourself. Custom domains and associated SSL certificates can be used only if Avangate is the sole keeper of private keys.

Purchase the SSL certificate using the Avangate generated CSR

Use the CSR file provided by Avangate to acquire a SSL certificate from your preferred CA. If at any time during the purchase process you’re asked about the server platform type, choose Apache.
When purchasing a SSL certificate you are responsible for:

  • Deciding which Certificate Authority to buy it from. We recommend one of the following providers:
  • Choosing the type of SSL certificate:
    • Extended Validation (EV) SSL Certificate – complex and extensive vetting of your company per the EV Guidelines ratified by the CA/Browser forum in 2007. This is the only type of SSL certificate providing visual feedback to browser users by turning the address bar green for valid EV SSL certificates or red for untrustworthy sites.
    • Organization Validation (OV) SSL Certificate – the CA checks to see if your company is a legitimate business by verifying your credentials and if you have the right to use the domain name.
    • Domain Validation (DV) SSL Certificate – only name and contact information are checked to see if you have the right to use the domain name.

Send the SSL certificate to Avangate

Send the SSL certificate by email to supportplus@avangate.com. Avangate will finalize the setup of the custom domain and install the certificate.

Update the DNS and buy links

Update your DNS with a CNAME (Canonical Name) record (host aliases) for the chosen custom domain name to have YourSHOP.YourCompany.com point to the host YourCompany.avangate.com (once the DNS update is propagated traffic from YourSHOP.YourCompany.com will be guided to YourCompany.avangate.com).

You’ll need to confirm the availability of YourCompany.avangate.com with Avangate before updating your DNS records.

Once our Vendor Support team confirms the installation of your custom domain, you can create new buy links from the Generate links area. The new links generated from our interface will contain your custom domain name. Your older links having the format secure.avangate.com remain functional, so both link types can be used for ordering process.