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Offline payments guidance

Use the variables in the list below to customize the Offline payments guidance shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory
ADDRESS1 First section of the delivery address [123, Main Street] No
ADDRESS1_D First section of the delivery address [123, Main Street] No
ADDRESS2 Second section of the delivery address 0 No
ADDRESS2_D Second section of the delivery address 0 No
AVANGATE_LOGO Avangate logo URL https://secure.avangate.com/images/e...endor_logo.png Yes
BANKACCOUNT Avangate bank account [123456789] No
BANKIBAN Avangate bank IBAN [XX12XXXX12345678] No
BANKNAME Avangate bank name [Bank Name] No
BANKROUTINGNUMBER Avangate bank routing number [12345678] No
BANKSWIFT Avangate bank swift code [SWIFTXXXXX] No
BOLETO_SLIP_URL URL pointing to Boleto slip 0 No
BUSINESS_CITY Avangate city 0 No
BUSINESS_COMPANY Avangate company name [Avangate] Yes
BUSINESS_COUNTRY Avangate country 0 No
BUSINESS_FAX Avangate fax number 0 No
BUSINESS_HOTLINE Avangate support phone 0 No
BUSINESS_OPEMAIL Avangate operational email address 0 No
BUSINESS_OPFAX Avangate operational fax number 0 No
BUSINESS_PHONE Avangate phone number 0 No
BUSINESS_REG_NUMBER Avangate registration number 0 No
BUSINESS_STATE Avangate state 0 No
BUSINESS_STREET Avangate street address 0 No
BUSINESS_SUPEMAIL Avangate support email address support@avangate.com No
BUSINESS_VAT_ID Avangate tax id 0 No
BUSINESS_ZIP Avangate ZIP code 0 No
CBANKACCOUNT Shopper's bank account used on the billing information 0 No
CBANKNAME Shopper's bank name used on the billing information 0 No
CITY Shopper's city used on the billing information [Anytown No
CITY_D Shopper's city used on the delivery information [Anytown No
COMMERCIALNAME Merchant's commercial name [Software Company Name] No
COMPANY Shopper's company name used on the billing information [Customer company] No
COMPANY_D Shopper company name used on the delivery information. If no delivery information is available. no company name is displayed. [Customer company] No
COUNTRY Shopper's country used on the billing information [U.S.A] No
COUNTRY_D Shopper's country used on the delivery information [U.S.A] No
CURRENCY Order billing currency USD] Yes
CURRENCY_ORIGINAL Original order currency (applicable to refunds) 0 No
CUSTOMEREMAIL Shopper's email address used on the billing information example@customer-email.com No
DELIVERABILITY Order delivery status 0 No
DELIVRABILITY The delivery status of the loaded order 0 No
ENCRYPTED_MERCHANT_CODE Encrypted merchant code XXXXXXX No
FIRSTNAME Shopper's first name used on the delivery information [John No
FIRSTNAME_D Shopper's first name used on the delivery information [John No
FISCALCODE Shopper's fiscal code used on the billing information 0 No
GENERALTOTAL Total order price [56.50 Yes
GLOBALDISCOUNT Order total discount [3.00 No
HAS_BACKUPCD Order has CD delivery 1 No
HAS_RENEWAL_PRODUCTS Flag that indicates whether at least one product has renewal settings 0 No
HOTLINE_NUMBER 0 0 No
HOTLINE_NUMBERS.NG_PHONE[index1] 0 0 No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineName Countries where Avangate support information is available. 0 No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineValue Avangate phone number(s) for shopper support. 0 No
IDCOUNTRY ID for shopper's country used on the billing information 0 No
IS_RENEWAL Flag that indicates whether at least one product has renewal settings 0 No
LASTNAME Shopper's last name used on the delivery information Doe] No
LASTNAME_D Shopper's last name used on the delivery information Doe] No
LINK2UPLOADPOFILE Link to the uploaded file when the order has been made https://secure.avangate.com No
NAMES_OF_PRODUCTS Names of all products in the order, comma separated 0 No
ORDERDATE Order placement date [2011-01-01] Yes
ORDERFLOW The purchase flow used to place the order 0 No
ORDER_AMOUNT_ORIGINAL Original order value (applicable to refunds) 0 No
ORDER_CONF_PDF_URL Download link for the order confirmation document 0 No
ORDER_DATE_STANDARD_FORMAT Standard format used for the order placement date 0 No
ORDER_FLOW Purchase flow used to place the order 0 No
ORDER_STATUS Order status 0 No
PAYABLE_TO Payee name (applicable to wire transfer) [Avangate] No
PAYMENT_REFERENCE Payment reference for wire transfer 0 No
PAYMENT_TYPE_INFO English payment method name. Includes last four card digits (if applicable). 0 No
PAYTYPE Identification number for the payment method selected during ordering process 15 No
PAY_BY_CHECK_ADDRESS1 Avangate address (first section) to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_ADDRESS2 Avangate address (second section) to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_CITY Avangate city to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_COMPANY Avangate company name to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_COUNTRY Avangate country to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_STATE Avangate state to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_STREET Avangate street name to be used by shoppers selecting check as payment method 0 No
PAY_BY_CHECK_ZIP Avangate ZIP code to be used by shoppers selecting check as payment method 0 No
PHONE_D Shopper's phone number used on the delivery information [555-555-555] No
PRODUCTS   0 No
PRODUCTS[index1].DISCOUNT Product discount value per product line [2.00 No
PRODUCTS[index1].INFO Additional product information defined by merchant when generating buy links [Product info 1] No
PRODUCTS[index1].LICENSE_TYPE Type of purchased subscription 0 No
PRODUCTS[index1].PCODE Product code. [P_CODE_1] No
PRODUCTS[index1].PID Product ID number 1001 No
PRODUCTS[index1].PNAME Product name [Test product name 1] No
PRODUCTS[index1].PRICE Product unit price [20.00 No
PRODUCTS[index1].PROMONAME Name of the promotion applied to the product [Some promotion] No
PRODUCTS[index1].QUANTITY Purchased product quantity [2] No
PRODUCTS[index1].SHORT_DESCRIPTION Short product description 0 No
PRODUCTS[index1].TOTAL Total gross price per product line (before applying discounts) [45.60 No
PRODUCTS[index1].VAT VAT/Sales tax value per product line [3.80 No
PRODUCTS_DATA[index1].IdProduct Product ID number 0 No
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION Short product description 0 No
PRODUCTS_NO Number of products in cart 0 No
PRODUCT_OPTIONS[index1][index2] 0 0 No
PRODUCT_OPTIONS[index1][index2].OptionText 0 0 No
PURCHASEORDERDATA 0 0 No
PURCHASEORDERDATA.POrderExtendedData 0 0 No
PURCHASEORDERDATA.POrderExtendedData.PurchaseOrderDelay Number of days for the shopper to make the payment (starting with the moment the Purchase Order was approved by the merchant) 0 No
PURCHASEORDERDATA.POrderExtendedData.PurchaseOrderMaxDate Date when the Purchase Order expires 0 No
PURCHASEORDERDATA.POrderExtendedStatus Status of the Purchase Order 0 No
QR_CODE_SRC The QR code URL to be used for payments with bank/wire transfer. 0 No
REFNO Order reference number [9xxxxxx] Yes
REGISTRATIONNUMBER Shopper's registration number used on the billing information 0 No
RETRYLINK Payment retry link 0 No
RETRY_LINK Payment retry link 0 No
SELLERCOMPANY Merchant's company name 0 No
SHIPPING Shipping fee amount [0.00  No
SHOPPER_REFERENCE_NUMBER Shopper  reference number PO12345 No
STATE Shopper's state used on the billing information Anystate No
STATE_D Shopper's state used on the delivery information Anystate No
SUBTOTAL The order amount without vat and shipping [56.50 No
SUPPORTEMAIL Merchant support email address 0 No
TOTALEQUIV The order amount converted to all the merchant's currencies 0 No
UPLOADLINK File upload link 0 No
UPLOAD_LINK File upload link 0 No
WEBSITE Website where the shopper placed the order http://www.software-company-website.com Yes
ZIPCODE Shopper's ZIP code used on the billing information 12345] No
ZIPCODE_D Shopper's ZIP code used on the delivery information 12345] No