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Manual renewal reminder

Use the variables in the list below to customize the Manual renewal reminder shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.

Variable name Description Test value Mandatory
ADDITIONAL_PRODUCT_INFO Additional product-level fulfillment information set in the Avangate Control Panel 0 No
ALLOW_MYACCOUNT_PROMO Include or exclude myAccount information in the email body 0 No
AUTO_RENEWAL Indicates whether or not the shopper has enabled automatic renewal on the subscription 1 No
AUTO_RENEWAL_DAYS_LEFT Indicates the number of days left until date of first attempt for automatic renewal 0 No
AVANGATE_COMPANY_NAME Avangate company name Avangate No
AVANGATE_SUPPORT_EMAIL Avangate support email address support@avangate.com No
AVANGATE_SUPPORT_PHONE Avangate support phone 0 No
AVANGATE_SUPPORT_PHONE_US Avangate US hotline number 0 No
AVANGATE_WEBSITE Avangate website http://www.avangate.com Yes
BASE_URL Merchant's full host 0 No
BUSINESS_COMPANY Avangate company name Avangate No
BUSINESS_HOTLINE Avangate support phone 0 No
BUSINESS_HOTLINEUS Avangate US hotline number 0 No
BUSINESS_SUPEMAIL Avangate support email address support@avangate.com No
BUY_NOW_LINK Short version of renewal buy link (prefilled with shopper information) https://secure.avangate.com/order/ch..._ID=xxxxxxxxxx No
BUY_NOW_LINK_RAW Renewal link prefilled with shopper information (long version) 0 No
CANCEL_RENEWAL_LINK Shopper unsubscribe link 0 No
CARD_EXPIRED Indicates whether the payment card associated to the subscription will expire during the current billing cycle 0 No
COMMERCIALNAME Merchant's commercial name Software Company Name No
COUNTRY Shopper's country used on the billing information USA No
COUPON_DISCOUNT Indicates the value of the discount (either the percentage or the fixed amount) 40 No
COUPON_DISCOUNT_CURRENCY Indicates the 3-letter code for the currency in which the discount was set 0 No
COUPON_DISCOUNT_TYPE Indicates whether the discount is PERCENT or FIXED PERCENT No
CURRENCY Order billing currency USD No
DISPLAY_MY_ACCOUNT_INFO Include or exclude myAccount information in the email body 1 No
EMAIL Shopper email address used on the delivery information. If no delivery information is available. the billing information is used. example@customer-email.com No
ENCRYPTED_MERCHANT_CODE Encrypted merchant code 0 No
EXPIRATIONDATE Subscription expiration date 42292 No
EXPIRED Indicates whether the subscription is active or past due/expired. Possible values: TRUE (for active subscriptions). 0 No
FIRSTNAME Shopper's first name used on the billing information John No
FIRST_NAME_BILLING Shopper's first name used on the billing information John No
HOTLINE_NUMBERS Array of attributes for Avangate hotline numbers 0 No
HOTLINE_NUMBERS.NG_PHONE[index1].HotlineName Countries where Avangate support information is available. 0 No
IS_IMPORTED_SUBSCRIPTION Indicates whether the subscription has been imported into Avangate system. 0 No
IS_SUBSCRIPTION_EXPIRED Indicates whether the subscription is active or not. 0 No
IS_SUBSCRIPTION_EXPIRED_OR_PASTDUE Indicates whether the subscription is active or past due/expired. Possible values: TRUE (for active subscriptions), FALSE (for past due/expired subscriptions). 0 No
LASTNAME Shopper's last name used on the billing information Doe No
LAST_NAME_BILLING Shopper's last name used on the billing information Doe No
LICENCECODE Subscription reference number 0 No
MERCHANT_COMMERCIAL_NAME Merchant's commercial name Some company No
MERCHANT_SUPPORT_EMAIL Merchant support email address support@some-company.com No
MERCHANT_SUPPORT_PHONE Merchant support phone number 788112233 No
MOREINFO Additional product-level fulfillment information set in the Avangate Control Panel 0 No
MYACCOUNT_URL URL for myAccount. To the BASE_URL we add /myaccount/ https://secure.avangate.com/myaccoun...m&k=xxxxxxxxxx No
MYACCOUNT_URL_UPDATE_CC URL for updating credit card information in myAccount 0 No
MY_ACCOUNT_LOGIN_EMAIL Email address used by shopper to login/signup to myAccount client@shopper.com No
MY_ACCOUNT_LOGIN_URL Avangate myAccount login/sign-up URL https://secure.avangate.com/myaccoun...m&k=xxxxxxxxxx Yes
MY_ACCOUNT_URL URL for myAccount. To the BASE_URL we add /myaccount/ https://secure.avangate.com/myaccoun...m&k=xxxxxxxxxx No
MY_ACCOUNT_URL_UPDATE_CC URL for updating credit card information in myAccount 0 No
NUMBER_OF_DAYS_UNTIL_EXPIRATION Number of days left until subscription expiration 5 No
OLD_PRODUCT_ADDITIONAL_INFO Additional fulfillment information set in the Avangate Control Panel on a product level 0 No
OLD_PRODUCT_NAME Name of the old product (that will be renewed to a different version as per settings in your Control Panel). Old product name No
ORDER_DATE Order placement date 40544 No
ORDER_DATE_STANDARD_FORMAT Standard format used for the order placement date 42292 No
ORDER_NUMBER Indicates the reference number of the initial order that generated the subscription. [9xxxxx] No
ORDER_STATUS Order status 0 No
ORIGINAL_ORDER_REFERENCE_NUMBER Indicates the reference number of the initial order that generated the licence [9xxxxx] No
PRODUCTID Product ID number 0 No
PRODUCT_EXTRA 0 0 No
PRODUCT_NAME The name of the renewal product Software Product Name No
PRODUCT_NAME_OLD Name of the old product (that will be renewed to a different version as per settings in your Control Panel). Software Product Name Old No
RENEWAL_BUY_NOW_LINK Short version of renewal buy link (prefilled with shopper information). https://secure.avangate.com/order/ch..._ID=xxxxxxxxxx Yes
RENEWAL_COUPON Shows the coupon code of the discount (if the product has a renewal promotion assigned). 1 No
RENEWAL_INTERVAL Indicates the length of a billing cycle in number of days/months (as defined for the renewed product). 6 No
RENEWAL_INTERVAL_METRIC Indicates whether the renewal interval is defined in months or days. 0 No
RENEWAL_PRICE The next renewal price of the renewal product. 29.95 No
RENEWAL_PRODUCT_NAME The name of the renewal product. Product name Yes
RENEWAL_PRODUCT_RENEWAL_PRICE The next renewal price of the renewal product. 19.95 Yes
RENEWAL_PRODUCT_RENEWAL_PRICE_OLD The catalog next renewal price (before discount). 30.99 No
RENEWAL_PROMOTION_DATA Information related to the renewal promotion assigned to the product 0 No
RENEWAL_PROMOTION_DATA.Currency Currency of the renewal promotion USD No
RENEWAL_PROMOTION_DATA.Discount Discount value applied to renewals 30 No
RENEWAL_PROMOTION_DATA.DiscountType Type of renewal discount (percentage or fixed) PERCENT No
RETRYLINK Payment retry link 0 No
RETRY_LINK Payment retry link 0 No
SHOPPER_COMPANY_BILLING Shopper's company name used on the billing information. User company No
SHOPPER_EMAIL_ADDRESS_BILLING Shopper's email address used on the billing information. client@shopper.com No
STARTDATE Indicates the date when the subscription was purchased. 40544 No
SUBSCRIPTION_AUTO_RENEWAL Indicates whether or not the shopper has enabled automatic renewal on the subscription 1 No
SUBSCRIPTION_EXPIRATION_DATE Indicates the date when the subscription expires 42292 No
SUBSCRIPTION_PURCHASE_DATE Indicates the date when the subscription was purchased 40544 No
SUBSCRIPTION_REFERENCE_NUMBER Subscription reference number 0 No
TECHEMAIL Merchant support email address support@software-company-website.com No
TECHPHONE Merchant support phone number 888-xxx-xxxx No
UNSUBSCRIBE_LINK Shopper unsubscribe link 0 No
UPLOADLINK File upload link 0 No
UPLOAD_LINK File upload link 0 No
USER_EMAIL Email address used by shopper to login/signup to myAccount 0 No