Skip to main content
knowledgecenter.avangate.com

Import customer IDs

Overview

When importing subscriptions, the Avangate system automatically generates subscriptions to match the data in the CSV file used for the importing process.

The existing importing functionality of the Avangate system was expanded to support external Customer IDs. In this regard, you can specify an ExternalCustomerId for each of the subscriptions that you import.

Optional Fields

Description

Required

ExternalCustomerId

The identifier for same customer using one or more subscriptions. -ExternalCustomerId is stored into the Avangate system and can subsequently be used for management tasks impacting Customers.

NO

Importing a new subscription

Specify the desired ExternalCustomerId in the column of the CSV file when importing a new subscription to have the Avangate system create a new Customer account with the identifier for that specific subscription.

Edit customer IDs

Use the subscription import functionality offered by the Avangate platform in order to edit customer IDs.

Specify a new ExternalCustomerId in the column of the CSV file when importing an existing subscription to have the Avangate system update the associated Customer account, replacing the old ID with the new identifier.