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POLi bank transfers in Australia and New Zealand

Market overview

As one of Asia Pacific's most highly developed ecommerce markets, Australia is thriving, with almost 70% of the over 23 million people buying online and over 60% of shoppers ordering products from overseas. Mobile ecommerce is gaining ground too, with over 30% of online purchases being made from smartphones and tablets.

Based on industry research, Australia is the 9th most attractive ecommerce market worldwide, due to its very efficient infrastructure, high internet penetration rate and mobile adoption.

Key payment methods

Australians prefer cards over any other payment method. Over 45% of all online transactions in Australia are paid with credit and debit cards. PayPal is the next most used payment method, with a little over 13% market share. Bank transfers are the third most popular payment method, with over 8% market share.

Source: Datamonitor Financial

Cards also dominate New Zealand's payment scenery. Over 65% of all online purchases were paid with credit and debit cards, followed by PayPal and bank transfers.

Source: Datamonitor Financial

POLi is a widely used real-time bank transfer service in both Australia and New Zealand that allows shoppers to pay online through their favorite bank, without giving away personal information. POLi supports transfers through banks such as:

Australia

New Zealand

Citibank

ASB

Commonwealth Bank

Bank of New Zealand

CUA

BankDirect

ING Direct

Kiwibank

Newcastle Permanent

TSB Bank

Suncorp Bank

Westpac

Westpac

ASB

What Avangate offers

POLi is the online payment option that allows customers to use internet banking to securely pay for ordered products and services.

By enabling POLi in Australia and New Zealand, Avangate helps you increase your market share with more than 10% in both countries, supporting transactions in Australian Dollars (AUD) and New Zealand Dollars (NZD).

POLi offers support for manual subscription renewals and manual refund processing.

Besides payment processing, Avangate also covers support and legal issues:

  • Customer support: +61 (2) 84172230 (Australia) and +64 98 010 362 (New Zealand)
  • Risk and anti-fraud management
  • Tax compliance