Skip to main content
knowledgecenter.avangate.com

Domestic Brazilian credit / debit cards

Overview

Avangate supports local Brazilian Visa, MasterCard, American Express, Elo and HiperCard credit / debit cards limited to national purchases in Brazilian Real. Local cards in Brazil account for approximately 50% of all domesticonline transactions.

IMPORTANT: Payments made with Brazilian cards require shoppers to input a valid phone number and the CPF (Cadastrado de Pessoas Físicas) fiscal code.

Free orders / trials

Avangate charges customer cards using local Brazilian Visa and MasterCard credit / debit cards a minimum amount for authorization purposes and will refund the entire value immediately.

Installments

Brazilian customers are able to use installments for online transactions when using Visa and MasterCard. Installments are only available for initial purchases and manual renewals, but not for automatic renewals. The minimum amount for an installment is 5 BRL. Avangate will split the total costs of an order ensuring that shoppers pay at least 5 BRL for each installment.

F.A.Q.

  1. What are the supported currencies for domestic BR cards?
    • BRL (Brazilian Real)
  2. Do domestic Brazilian cards support recurring charges?
    • Yes, for one-off transactions.
    • No for transactions using installments, but shoppers can manually renew their subscriptions.
  3. How do shoppers choose installments?
    • In the ordering interface, after shoppers select one of the supported domestic cards available for your account, they can choose to pay in full, or using installments (from 2 to 6).​​​​​​​
  4. What's the minimum amount of an installment?
    • Each installment must be a minimum of 5 BRL.​​​​​​​
  5. How am I paid for transactions using installments?
    • Avangate pays you in the full value of the transaction, minus the commissions you agreed to for your account, regardless of the number of installments (this is covered directly by the banks). ​​​​​​​
  6. Why is this important?
    • Authorization rates are much higher on locally issued cards (given fact that numerous Brazilian credit cards are closed for cross-border transactions) and access to installments is done through a local acquirer.​​​​​​​
  7. What is the Avangate commission for domestic Brazilian cards?
    • Please contact Avangate directly for this information.​​​​​​​
  8. Do local BR cards with / without installments require an addendum to my contract?
  9. Do I have to offer installments?
    • No, Avangate can set only local cards supporting one-off payments. ​​​​​​​
  10. Does lead management work for unfinished payments via local BR cards?
    • Avangate sends fllow-up emails for failed one-off transactions with local Brazilian cards, but not for installments.​​​​​​​
  11. Are refunds supported for local Brazilian cards?
    • Yes. However, only a single either total or partial refund can be issued for each order.